MEA INC offers a Supporting Services Plan for new and existing equipment that is fully customizable to meet the dynamic needs of clients. Within this plan, MEA INC assigns a Field Service Engineer that is responsible for:
- Product technical support
- Equipment health audits
- Alarm and event support
- Equipment maintenance recommendations
- Software maintenance
- Initial and continuous training
CLIENTS PARTICIPATING IN A SUPPORTING SERVICES PLAN HAVE BEEN SHOWN TO:
- Extend time between planned equipment maintenance
- Have early indication of impending failure
- Receive prompt issue resolution
- Reduce time-based maintenance activities
- Optimize outage planning
- Reduce maintenance costs
This service is generally prescribed to optimize equipment health and reliability between full turnaround services.